Return and Refund Policy

PHYSICAL PRODUCTS

We want you to be happy with your purchase. Please notify us within seven days of your receipt of the item and we will promptly send you a replacement. All order issues must be reported to Giverny, Inc. / Mini Me Geology within seven days of receipt of the order. Items may be returned to us for any reason and you will only be responsible for the shipping costs, with some exclusions. All individual, or loose (non-kit) samples, and opened kits are subject to a 20% restocking fee. Kits that are not open or damaged will not incur the restocking fee. To return an item, simply mail the item back to us via any insured, mail service. Please return a copy of your invoice with the item and provide a reason for the return. Once we receive and process your return, we will promptly refund your product purchase price, less applicable restocking fees. Additionally, we are unable to refund shipping fees. Mini Me Geology will not provide refunds for items that are returned to us damaged. Digital products contained within physical products (e.g., eBooks and resources) are not returnable.

EXCHANGES: We do not accept any Product exchanges

SPECIAL ORDERS may not be returned. Damaged samples will be replaced. Special orders include but are not limited to large, individual samples such as 2"x3" or 3"x4" sizes, custom-designed rock and mineral kits, and custom digital products.